1. Scope of Services

• Online product display, selection, and order payment
• Order delivery and logistics tracking worldwide
• Order inquiries, returns, refunds, and after-sales support
• Size advice, product information consultation, and customer support
• Promotional activities, membership benefits, and discount usage

2. Orders and Payment

• You must provide true, accurate, and complete shipping information and contact details when placing an order.
• Submission of an order constitutes your intent to purchase. We reserve the right to cancel orders and issue refunds for reasons including out-of-stock items, pricing errors, incorrect information, or suspected fraud.
• All prices are as shown on the website in real time and are subject to change without notice.
• Payments are processed through secure third-party channels. We do not store full payment card details.

3. Products and Inventory

• Product images, colors, and descriptions are for reference only; the actual item shall prevail.
• Inventory changes in real time; we do not guarantee permanent stock availability.
• In the event of over-selling, we will notify you immediately and process a full refund.

4. Shipping and Logistics

• Delivery times are estimates only and do not constitute a guaranteed delivery date.
• We are not liable for delays caused by force majeure, including weather, holidays, customs, or carrier delays, but will assist with follow-up.
• Any additional fees or failed delivery caused by incorrect address or invalid contact information provided by the customer shall be the customer’s responsibility.

5. After-Sales Service

• Returns and refunds are governed by our Refund Policy. Applications that do not comply with the policy will not be processed.
• Items must be new, unused, unwashed, with original tags and packaging to be eligible for return or exchange.
• Return shipping fees due to quality issues or wrong items will be covered by us; returns due to personal reasons will be at the customer’s cost.
• Approved refunds will be issued to the original payment method. Processing times depend on your bank or payment provider.

6. Customer Service

• We provide support via email and online customer service.
• Responses will be made within 24–48 hours under normal circumstances; slight delays may occur during peak periods.
• Please provide your order number, product details, and issue description for faster assistance.

7. User Obligations

You agree:

• Not to use this website for illegal, fraudulent, or infringing activities.
• Not to engage in mass scraping, malicious ordering, or actions that interfere with normal website operations.
• Not to use others’ information or forge documents to apply for after-sales service or refunds.
• To comply with all applicable cross-border shopping, customs, and tax regulations.

8. Promotions and Discounts

• Coupons, discounts, and limited-time offers are subject to terms and validity periods as stated in the promotion details.
• We reserve the right to revoke discounts obtained improperly, abused, or issued in error.
• Discount rules for each order are final as shown on the checkout page.

9. Privacy and Data

10. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for indirect, lost profits, or special damages.
• Losses caused by the user’s own fault shall be borne by the user.
• Our maximum liability shall not exceed the actual amount paid for the order in question.

11. Modifications to Terms

12. Contact Us

• Support Email: support@sundaysclothing.com
• Official Website: https://sundaysclothing.com/